Article Series

Certain subjects demand in-depth scrutiny. That’s precisely why we’ve curated a dedicated ‘article series’ page, featuring comprehensive and substantial pieces. Whether it’s Roundtable Analysis or State of the Industry Reports, you can delve into the latest technology and business trends.


Yet, what you’ve glimpsed here is just a fraction of my extensive body of work. To explore hundreds of extra stories, covering a range of comprehensive journalistic articles and bite-sized content, I invite you to visit the ‘portfolio‘ page. Simply click on the magazine icons for a closer look.

Series: Procore

Series: Jade Software

Redefining CX Without a Tech Stack Overhaul

Redefining CX Without a Tech Stack Overhaul

A ROUNDTABLE DISCUSSING EVOLUTION OF CX IN MODERN BUSINESSES.
In today’s fast-paced business landscape, where technology is constantly evolving and customer expectations are reaching new heights, the pursuit of an exceptional customer experience (CX) has become a paramount objective for organisations in the financial services industry (FSI).

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