Redefining CX Without a Tech Stack Overhaul

Redefining CX Without a Tech Stack Overhaul

A ROUNDTABLE DISCUSSING EVOLUTION OF CX IN MODERN BUSINESSES In today’s fast-paced business landscape, where technology is constantly evolving and customer expectations are reaching new heights, the pursuit of an exceptional customer experience (CX) has become a...
Application Modernisation – Common Pain Points

Application Modernisation – Common Pain Points

PART TWO: ONE OF THE HIGHLIGHTS OF THIS PAST YEAR CAME OUT OF SOME ROBUST DISCUSSIONS WE HAD AT A ROUND TABLE EVENT THAT BROUGHT TOGETHER IT AND BUSINESS LEADERS.  This blog is Part Two of those discussions. Common pain points surface Certainly, the hot topic of...